Terms and Conditions

Individual places booked in Instructor led Classroom Courses

1. Confirmation: All telephone and email bookings are provisional. Your provisional booking request will be
   acknowledged by email and an invoice will be sent to you for the full payment amount. A booking will only
   be confirmed when payment has been received.
2. Payment: Places are only confirmed once full payment has been received. A booking confirmation email
   with pre-course information will be emailed as soon as full payment is received.
3. Pre-course information: You must ensure that you have read the pre-course information which will be
   emailed to you as soon as payment is received and your booking is confirmed. You must be aware of
   pre-course requirements especially relating to enrolment, responsibilities and contact time.
4. Special Needs: The training is an active practical subject and can be physically demanding. Participants are
   normally expected to be physically fit enough to kneel, twist, and bend over simulated casualties, to sit on
   the floor, to perform simulated CPR, roll, be rolled and help roll simulated casualties. Requests for
   reasonable assessment adjustments by individuals with unique needs will be taken by International Training
   Center. International Training Center must be notified of candidates with unique needs a minimum of 10
   working days before the course start date. You must supply this information on your booking request form.
   For more information please read our Equality, Diversity and Fair
5. Certificates: International Training Center receives certificates for successful candidates within 3 weeks of
   the course end date. The certificates are digital and are sent out by email as soon as possible, providing the
   invoice for the course has been paid in full.
6. Insurance: Public Liability and Professional Indemnity Insurance is held by International Training Center Ltd.
   Copies will be made available upon request.
7. Disclaimer: International Training Center should not be liable for any loss, damage, expense, injury or delay
   of any kind to the client, employee of the client or any third party by any act, default or omission of any kind
   however caused except so far as such liability cannot be excluded by law.
8. Responsibilities: Clients are responsible for maintaining acceptable levels of behaviour; unacceptable
   behaviour may lead to offenders being asked to leave. You will be asked to pay for any malicious damage
   caused by yourself.
9. Enrolment: Please bring some form of signed (e.g. credit card) or photographic (e.g. driving license) identity
   confirmation to your course. If your identity cannot be authenticated during the course then certification will
   be delayed until the Awarding Body can confirm your identity.
10. Photography: International Training Center may seek to use photos of students for website / publicity
    purposes. Please advise us if you would prefer not to be involved in this